Loading...

SHIPPING POLICY

SHIPPING POLICY

 

1.  We ship all over India.

 

2.  All our prices are inclusive of GST. However, for invoicing purposes, cost of the product, IGST / SGST / CGST if as applicable and shipping costs will be shown separately on the invoice.

 

3.  At "www.craftvisionhpcl.com", the delivery time will depend primarily on two factors:

 

§  Item availability and

§  shipping service

 

4.  Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address. Unless otherwise noted, all items available for purchase on the website are in stock. Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping information on the product page for individual shipping times.

 

**Some items carry a special delivery timeframe that may differ from that of other items.


**If your product carries a special delivery timeframe, you will be notified at the stage of checkout of your order, on the website. However, in certain extraordinary cases beyond our control, if we determine that we will not be able to deliver an order within the promised timeframe, we will immediately contact you via email with a new timeframe for delivery

 

5.  Since we source our products from artisans, NGOs, craftsmen across the length and breadth of India, shipping times may vary significantly for some products. However, we will endeavour to get our products to you as soon as possible!

 

6.  Our shipping partners ship products, all days between 9 AM to 7 PM IST. Domestic Orders are delivered within minimum 7 to 14 working days, unless otherwise specifically mentioned in the product details.

 

**Delivery time is also subject to factors such as strikes or transport delays due to bad weather by our shipping partners or caused by destination customs clearance processes, which are beyond our control.

 

7.  As soon as your order ships, you will also be sent Shipping Tracking Information, using which you can also track your shipment.

 

8.  Custom duties and taxes, assessed by the custom authorities, if any, will have to be borne by the customer according to the laws of the land and these should be paid by the customer himself at the time of delivery. We are not responsible for any delays caused by destination customs clearance processes.

 

9.  If you fail to receive an item shipped to you on account of providing inadequate or inaccurate shipping address or your non-availability at the address provided, the transaction will be cancelled and the item will be returned to the seller and “www.craftvisionhpcl.com” and the seller will be entitled to recover reasonable compensation for services provided and costs incurred for shipping, handling, couriering, processing your order and any other services provided to you - the remainder amount post such deductions shall be returned to you. Such an error may include, but is not limited to; invalid or incomplete address information; incorrect zip code; incorrect state or country information; typographical errors; or transposed digits.

 

10. We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery. If any order is cancelled, while the product is out for delivery, or any delivery is not accepted by you, the “www.craftvisionhpcl.com” reserves the right to recover reasonable compensation for services provided and costs incurred for shipping, handling, couriering, processing your order and any other services provided to you - the remaining amount post such deductions shall be returned to you.

 

11. If any of our products are delivered in a damaged condition, please do get in touch with us informing us about such products, along with photos of the damaged products, within 48 hours of delivery of such a product, as per the terms & conditions set in our return & refund policy.


12. Shipment delays

 

§  Time to ship mentioned on our website against each item is indicative and approximate values only but there might be delays due to unavoidable circumstances which would be beyond our control including festivals, holidays, lockouts, etc. - No refund or returns will be entertained during such times.

 

13. Transit Risk

 

§  All the orders sent by our logistic partner are fully insured at no extra cost to customers. In case of loss of order while 'in transit', our logistic partner shall re-process the order.

 

§  However, logistic partner shall not be responsible for any damages to package (full or partial), once the same has been delivered by the carrier agency at the address provided by the Customer at the time of placing of order.

 

--x--

Get 50% Discount.

Lorem, ipsum dolor sit amet consectetur adipisicing elit. Exercitationem, facere nesciunt doloremque nobis debitis sint?